Question 1

Do you offer a free quote and survey?

Accepted Answer

Yes — every enquiry starts with a free, no-obligation home survey. We measure each window to the millimetre and talk through styles, materials and colours before you commit to anything.

Question 2

How long does it take from order to fitting?

Accepted Answer

As every shutter is made to measure, the typical lead time is approximately 12 weeks from order to fitting. We'll keep you updated and confirm your exact fitting date as your shutters are crafted.

Question 3

What materials and finishes can I choose?

Accepted Answer

We offer premium hardwood and waterproof faux-wood ranges, in any colour with hidden tilt-rods as standard. Faux-wood and ABS options are ideal for bathrooms, kitchens and other high-moisture rooms.

Question 4

What areas do you cover?

Accepted Answer

We're based in Portadown and cover homes within roughly a 20-mile radius — including Craigavon, Lurgan, Armagh, Banbridge, Tandragee, Dungannon, Moira, Lisburn and the surrounding towns and villages. Not sure if we reach you? Just ask.

Question 5

Are the shutters guaranteed?

Accepted Answer

Every installation is backed by our 10-year craftsmanship guarantee, covering the frames, louvres and mechanisms so you can enjoy them with complete peace of mind.

Question 6

Can you fit bay, arched or shaped windows?

Accepted Answer

Absolutely. Bespoke is what we do — bays, arches, circles, gable ends and other special shapes are all made to fit precisely, following your survey.